Website A Client of The Grand Placements
Designation – Regional Manager Hospitality
Location – Goa
Purpose of the role – Responsible for the overall Hospitality, Housekeeping, Maintenance, Training & Procurement of Goa Villas of the Company.
Duties & Responsibilities –
- Overseeing and managing all estate managers and working closely with central team department heads on a daily basis.
- Do Recce of new homes directly or with help of team members & do necessary arrangements to get the Villas be ready to get listed on company’s platform
- Responsible for safeguarding the quality of operations both (internal & external audits).
- Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.
- Oversee the operations functions of all the Villas of the region, as per the Organizational chart.
- Hold regular briefings and meetings with all Estate Managers daily, weekly, monthly etc to meet the expected goals
- Ensure full compliance to Villas/ Homes of the region’s operating controls, SOP’s, policies, procedures and service standards.
- Handling complaints, and oversee the service recovery procedures.
- Responsible for the preparation, presentation and subsequent achievement of the Villas annual Operating Budget, and Capital Budget.
- Manage on-going profitability of the Villas of region, ensuring revenue and guest satisfaction targets are met and exceeded.
- Deliver regional budget goals and set other short and long term strategic goals for the property.
- A strong understanding of P&L statements and the ability to react with impactful strategies
- Ensure that monthly financial outlooks for Villas, Food & Beverage, Admin & General, Events & Experience etc. on target and accurate.
- Prepare a monthly financial reporting for the owners and stake holders.
- Draw up plans and budget (revenues, costs, etc.) of the region
- Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
- Act as a final decision maker in hiring a key staffs: Villa Associates, GRE, HK Supervisors etc.
Skills Required –
- Proven experience in Hospitality & Housekeeping (5 years +)
- Ability to manage teams and deliver results
- Ability and willingness to train team members to deliver results
- Ability to set targets and manage teams to achieve those targets
- Excellent written and spoken communication
- Excellent planning and organizational skills
- Home owner & Customer-service orientation
- Advanced MS Office especially PowerPoint for building proposals
- Softer Elements: Growth-oriented mindset, Solution-oriented, interested in learning and improving
Educational Qualifications – Bachelors in Hospitality Management
Post Graduate (preferred)
Prior work experience – 7 + years of relevant work experience
Reporting to – Head of Operations
Monthly gross salary range – Best in Industry
To apply for this job email your details to info@hrprovider.com