Business Correspondence


An effective business communication has a definite significance on the success of an individual/organisation.

A good business communication includes features like easy to understand, precise and professional.

This programme will make you understand the skills & techniques required to improve your business correspondence style with hands on experience through a variety of exercises, and help you gain confidence in the preparation of business correspondence.

Goals & Objectives

The programme is designed with the following objectives that will make you understand on how to:
  • present your ideas clearly and persuasively,
  • select words that fit your meaning,
  • fix paragraphs in illogical order,
  • spot misused grammar,
  • avoid communication misfires,
  • use mind-map to organize lengthy materials for maximum effect,
  • inflate your professional skills with effective letters for all occasions.

Course Overview

  • Getting started
  • Understanding the nitty-gritty of business writing
  • Common components and formats
  • Proper usage of grammar
  • Avoiding embarrassing mistakes
  • Style in business correspondence
  • Influential openings and closings
  • Using powerful heading
  • Getting the right tone
  • Persuading, influencing and convincing for results
  • Business letter writing checklist

Who should attend?

Beneficial to individuals at all levels, whether a fresher hunting for a job or a Manager looking to communicate more effectively, executive secretaries/assistants, who would like to refine his/her business communication skills to enhance their job performance.


One day

Our Clients